Refund policy

A video game logo with text Description automatically generated                        SALES AND RETURNS POLICY

SALES

0.0.1         ALL GOODS ARE SOLD AS SEEN UNLESS OTHERWISE AS STATED AT THE POINT OF PURCHASE.

0.0.2         NEW AND SEALED PRODUCTS ARE SUBJECT TO FULL A REFUND IF RETURNED WITH 28 DAYS OF PURCHASE IN AN “UNOPENED” AND “UNUSED” STATE – THIS IS DISCRETIONARY AND CAN BE WITHDRAWN AT ANY TIME.

0.0.3         USED GAMES CONSOLES ARE SOLD WITH A WORKING GUARANTEE OF 90 DAYS UNLESS OTHERWISE STATED AT THE POINT OF PURCHASE. ANY ISSUES AFTER THIS TIME IS NOT THE RESPONSIBILITY OF MISO RETRO GAMES LTD.

0.0.4         USED GAMES ARE EXEMPT FROM OUR 90 DAY GUARANTEE UNLESS OTHERWISE STATED AT THE POINT OF PURCHASE.

0.0.5         ALL USED GAMES ARE TESTED AS WORKING AND SOLD AS SUCH UNLESS OTHERWISE STATED AT THE POINT OF PURCHASE.

0.0.6         DISCOUNTS MAY BE APPLIED ON ITEMS AT THE DISCRETION OF MISO RETRO GAMES LTD MANAGEMENT AUTHORISATION ONLY AND CAN BE WITHDRAWN AT ANY TIME BEFORE THE POINT OF PURCHASE.

0.0.7         ALL SALES ARE FINAL UNLESS OTHERWISE STATED BEFORE THE POINT OF PURCHASE UNDER THE DISCRETION OF MISO RETRO GAMES LTD MANAGEMENT AUTHORISATION.

RETURNS

1.0.1         RETURNING ITEMS MUST HAVE A VALID RECEIPT SHOWN AT THE POINT OF RETURN. IN THE EVENT OF NO RECEIPT AVAILABLE, ONLY MISO RETRO GAMES LTD MANAGEMENT ARE ABLE TO LOCATE RECEIPTS THROUGH OUR ZETTLE/CLOVER SYSTEM.

1.0.2         “CHANGE OF MIND” RETURNS ARE ONLY APPLICABLE ON NEW AND SEALED ITEMS AND MUST BE RETURNED IN THE CONDITIONS STATED IN 0.0.2

1.0.3         ITEMS DEEMED AS “FAULTY” BY THE CUSTOMER MUST BE VERIFIED BY A MEMBER OF MISO RETRO GAMES LTD MANAGEMENT – THIS IS DISCRETIONARY AND VERIFICATION MAY TAKE UP TO THREE WORKING DAYS FROM THE POINT OF RETURN.

1.0.4         ANY “SELF REPAIR” ATTEMPTS ON ITEMS DEEMED FAULTY BY THE CUSTOMER ARE VOID OF ANY GUARANTEE OR RETURN THROUGH MISO RETRO GAMES LTD.

1.0.5         ANY ITEMS THAT ARE DEEMED FAULTY BY THE CUSTOMER THAT HAVE HAD A 3RD PARTY REPAIR ATTEMPT TAKE PLACE, ARE VOID OF ANY GUARANTEE OR RETURN THROUGH MISO RETRO GAMES LTD.

1.0.6         MISO RETRO GAMES LTD RESERVES THE RIGHT TO REPAIR OR REPLACE A FAULTY ITEM AT THEIR DISCRETION UNDER SALES CLAUSE 0.0.4 & 0.0.5.         

1.0.7         ANY ITEM DEEMED FAULTY BY THE CUSTOMER, MUST BE MADE KNOWN TO MISO RETRO GAMES LTD WITHIN 28 DAYS OF PURCHASE AND IS SUBJECT TO VERIFICATION OF RETURNS 1.0.3, 1.0.4 & 1.0.5.